Watches shown on the website may differ slightly in wood grain and band variation from the product that is shipped to you. The pattern bands may not conform to what is shown in images on the website. No two watches are the same or have exact design patterns. Returns are not available based solely on preference of these variations.


Exchanges can be made within 30 days of the purchase date for unused and undamaged product. A warranty is available for all manufacturer defects. This does not include individual neglect of the product not within the control or responsibility of Twigs.